It’s all in the box! We have worked tirelessly to create, test, drop, throw and re-test our box and packaging materials. We never stop doing it actually, having your plant and pot arrive in one piece is paramount to us. The custom made box, inner sleeve that wraps around the product, a pot base that holds the centre of your pot in the centre and a riser to protect the base of your pot. These components allow the pot to stay in one place and therefore not crushing the plant if it gets flipped upside down.
If your box arrives and the contents inside are compromised from travel please connect with us right away and we will make things right.